Online Chat Support Agent job at Wadley Donovan Gutshaw Consulting. Seattle, WA. Wadley Donovan Gutshaw Consulting (WDGC) is a respected leader in corporate site selection and location strategy consulting. We help businesses identify optimal locations for growth by leveraging data-driven insights, economic trends, and strategic planning. Our team works closely with clients to support operational expansion, relocation, and incentive negotiation. Job Summary: Wadley Donovan Gutshaw Consulting is looking for a proactive and customer-focused Online Chat Support Agent to join our client support team. In this role, you will provide real-time assistance to current and prospective clients via our website chat platform, helping them with inquiries related to services, appointments, data submissions, and general information. Key Responsibilities: Respond promptly and professionally to client inquiries through live chat and web-based platforms. Provide accurate information about WDGC’s services, processes, and resources. Assist clients in navigating the website and submitting project-related documentation. Escalate complex issues or requests to the appropriate team members. Document all client interactions in the system for tracking and follow-up. Collaborate with internal departments (consulting, operations, and support teams) to ensure timely resolution of client needs. Monitor multiple chat windows while maintaining a high standard of service. Provide support for technical issues related to the client portal, data uploads, or login access. Stay up-to-date on WDGC’s service offerings, project workflows, and client engagement tools. Qualifications: High school diploma or equivalent required; associate or bachelor’s degree preferred. Previous experience in online chat support, customer service, or client relations is strongly preferred. Excellent written communication and problem-solving skills. Strong computer proficiency, including use of live chat tools, CRM platforms, and Microsoft Office/Google Workspace. Ability to multitask and manage several chats simultaneously. High attention to detail and a commitment to client satisfaction. Professional, friendly, and calm demeanor under pressure. Willingness to work flexible hours or shifts if needed. Working Conditions: Remote or in-office work, depending on company policy and location. Fast-paced, client-focused environment requiring extended periods of computer use. #J-18808-Ljbffr Wadley Donovan Gutshaw Consulting
...NDT TechnicianC&S Machine is hiring an NDT Technician to support production by supporting department and organizational objectives. This role contributes to efficient operations by completing work accurately, safely, and in alignment with company policies, procedures,...
..., waiting orders, workstation issues, end of day manifest totals). Help pepare and reconcile end-of-day shipping manifests (DHL, USPS, Chewy, UPS) against dashboard totals. Embrace and contribute to ever evolving fulfillment processes. Coordinate that all mail...
...establish efficient kitchen workflow and production systems. Maintain exceptional standard for consistency, presentation, freshness, and food safety. Manage ingredient inventory, ordering, waste, and quality control. Prepare and package products for customer orders...
...Our OpportunityGPJ is hiring Associate Producers to join our growing team!This role is hybrid, requiring you to report on-site to one of the following office locations a minimum of 2 days/week: New York, NY or Boston, MA.Your RoleYou make sure the timeline and budget...
...BURKE+CO. GIST: Our client, an AI-native company transforming the professional services space, is seeking an exceptional Executive... .... Serve as a trusted gatekeeper and steward of highly confidential legal, financial, personnel, and client information. Leverage...